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Frederick and Williamsport Auto Repair

My GarageSchedule Appointment
Premier Autowerks LLC-Frederick, MD
Mon - Fri: 8:00 AM - 5:00 PM
Premier Autowerks West-Williamsport/Hagerstown, MD
Mon - Fri: 8:00 AM - 5:00 PM
5

This is truly a five star independent repair facility. The people working the desk (Jim & Emily) are familiar with most of the problems on most of the vehicles they service and can help you diagnose and select the proper services and repairs. They are NOT people who simply write up and price parts and services. The shop is spotlessly clean and they are happy to accompany you on a tour of the shop. They will also accompany you into the shop and show you where your car is leaking fluid or how they know you have worn suspension components. You will know before you leave their shop what is wrong and how much it will cost to do the repairs. They also do not skimp on parts. They only use original equipment (OEM) or better parts. They have suppliers delivering parts every day so your car is not going to sit for weeks waiting on parts. Finally, they do good work at a fair price. The trunk hatch on my Mini would not work with either the fob or the hatch release. I tried to repair it and could not diagnose the problem. They found two broken wires within the power supply sheath. They soldered them and it now works better than it did 20 years ago. They could have told me they had to replace a switch or relay and I would not have questioned their judgement and I would have paid $500.00 or more for the repair. However, they were honest and did only what was needed to get the boot to work. I plan to take all of my work to them in the future. LMB

5

Thank you for your exceptional service and Honesty!!! Jim and the staff are wonderful!! Add another 5 Stars !!!

5

Everything about this repair was handled professionally and competently. Friendly, prompt and accurate.

5

I was pleasantly surprised by their facility. Cleaned and well care for. Their professionalism was impressive. The did the job as agreed and the price was affordable as opposed to the dealerships which is a ridiculous. I will definitely have my Mercedes E-350 Cabriolet service there.

5

I have been to this service center more than once and more than please with the service. They have saved me money for my car service

5

As always, great service - on time and as estimated. Incredibly friendly folks, who are highly competent. Nowhere else would I take my 911S. Thanks to the team!!

5

While my car issue ultimately couldn’t be fixed at Premier, they were so honest and helpful. Emily squeezed in an appointment for me, and she was very transparent about cost and the type of body work I needed done. I would’ve been lost if it weren’t for her. Thank you for all your help!

5

Shelton and his crew are top notch professionals. They completed an engine replacement in my Land Rover Range Rover supercharged. They kept me aware of the process while working with the warranty company, the work they did was superior. They have certainly earned my future business as they will be my primary source for servicing all my vehicles.

5

Love Premier. Always honest, professional and overall great experience.

5

Great all around. A friendly and responsive staff. Great job getting me back on the road. 100 percent recommend them

Premier Autowerks LLC is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Premier Autowerks LLC-Frederick, MD (240) 651-0024, Premier Autowerks West-Williamsport/Hagerstown, MD (240) 469-4350 if you have any issues in accessing any area of our website.