Scheduled an oil change, just to check things out. Great service from the moment I walked in the door. Very upfront on costs, no hidden gotchas. Waited about 15 minutes for a bay to open up, then about a half hour for the service. They showed me around the shop, which is exceptionally clean and well organized. Came away with a great impression of a professional, friendly place to get my Audi serviced - will definitely return!