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Frederick and Williamsport Auto Repair

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Premier Autowerks LLC-Frederick, MD
Mon - Fri: 8:00 AM - 5:00 PM
Premier Autowerks West-Williamsport/Hagerstown, MD
Mon - Fri: 8:00 AM - 5:00 PM
5

Took and Audi Q5 in for a big service, transmission flush, spark plugs, brakes, oil change. Upfront quote was steep, but the cost was scaled down as they looked at the issues, only needed brakes on rear and no need to do coolant flush... No up selling or unnecessary work which I respect. Cost for oil change is half Audi service, and brakes about 35% cheaper. Bargain!

5

Great service and honesty!

5

Excellent and prompt service for our BMW sedan. Looking forward to give them more opportunity to service our Benz and BMWs.

5

Great

5

5

Always excellent and prompt service!

5

Jim is really helpful and he always takes good care of me. Thanks!

1

First time going here. I was scolded for going too long without an oil change. Shortly after pulling out, I plugged my radar detector in the cigarette lighter slot and got no power. They must have done something because my car is almost new and I had no problems getting power to my radar detector before bringing it in…. I had to go to work, so I just left. Instead of bringing it back to them to fix it, I’m going somewhere else. The price was high as well. So, I was basically scolded, overcharged and received back a damaged vehicle. I just wanted an oil change.

I’m sorry to hear that you had an unpleasant experience at Premier Autowerks.. I can assure you that every employee takes a great deal of pride in their work here and certainly would have nothing to gain from sabotaging your vehicle because of your service history… I think you’ll find we are competitive in our pricing and use only the highest quality parts and fluids to give the customer the best product. Cheaper will always come at a cost. We would love to discuss your visit if you would reach out to management at 240-651-0024.

- Premier Autowerks LLC-Frederick, MD
5

Talked with a customer service rep that said they would fix my cigarette lighter since it stopped working after a standard oil change. The man said that it's probably something as simple as a fuse. They are fixing their error, so I will update this after my appointment on Monday.

I’m sorry to hear that you had an unpleasant experience at Premier Autowerks.. I can assure you that every employee takes a great deal of pride in their work here and certainly would have nothing to gain from sabotaging your vehicle because of your service history… I think you’ll find we are competitive in our pricing and use only the highest quality parts and fluids to give the customer the best product. Cheaper will always come at a cost. We would love to discuss your visit if you would reach out to management at 240-651-0024.

- Premier Autowerks LLC-Frederick, MD
5

The service at Premier Autowerks was great. I needed a Maryland inspection, and they were able to work me in quickly. Everyone there seems very customer service focused. Will definitely use them again in the future.

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