So far, so great - from my initial call about a recurring problem with a warning light indicating a defective airbag on my new to me 2006 325i, through diagnosis and repair - Dan and Chris have been top notch professionals. PM me if interested in details of how smart these guys are in figuring out where the real problem is. Suffice to say: Premiere AutoWerks provides exceptional service at better than premier dealer level from guys who are arguably true BMW nerds at a significant discount to dealer costs without the hassle of working through layers of gate keepers to actually speak with a technician. Highly recommended.